This Grievance Redress Mechanism (GRM) platform — helps organizations meet the requirements of donor-funded projects, ESG frameworks, and development finance institutions.
It enables you to capture, manage, and resolve grievances related to:
- Labor rights and working conditions
- Environmental and social impacts
- Community complaints
- Project disruptions or resettlement issues
- Health, safety, and gender-based concerns
// PROTECT THE COMMUNITY
Use an accessible system to receive grievances.
Why...
Grievances are often the voices of communities, employees, or partners asking to be heard. This GRM tool helps organizations respond to concerns around fairness, access, service, or treatment with the same professionalism as formal investigations. Whether for NGOs, donors, or public sector programs, our GRM module ensures complaints are logged, tracked, and resolved transparently — supporting trust, accountability, and inclusive engagement.
// FAQS
Some frequently asked questions.
You probably do,
GRM enables you to address concerns raised by external stakeholders and meet your ESG requirements
Yes,
We provide support 24/7.